Bethany Toure had been looking for a dentist for the past 8 years to
accommodate her son, Isaiah’s special need. Isaiah, age 11, has a
life-threatening allergy to latex, which developed and was diagnosed at
age 4. Ms. Toure knew how important it was for Isaiah to get regular
dental check-ups, but hadn’t been able to find a dentist willing to see
Isaiah until she found Kool Smiles.
Ms. Toure is a social worker and was attending a resource fair when she
met her local Community Relations Specialist (CRS) for Kool Smiles. She
shared her challenge in finding a dentist with the CRS who told her, Kool
Smiles would not only see Isaiah but make sure all precautions would be
taken to ensure a safe and satisfying visit for both patient and mom.
The Fall River Kool Smiles “went above and beyond”, states Toure. “They
prepared the office for Isaiah’s visit the night before, gave us a private
room, and provided us with the first appointment of the day”. Toure
continued, “Even though there had been a lot of preparation “behind the
scenes”, when Isaiah arrived, he was treated like any other kid. The staff
treated him great and he was so excited to get his teeth clean that he
took a picture of them!”
Ms. Toure could not be happier with Kool Smiles and Isaiah’s experiences
there. He has been back two additional times and each time he has had
the same positive encounter as the first visit. Ms Toure concluded her
story by thanking “Kool Smiles of Fall River for easing my fears of a parent
and allowing my son to have what every child deserves – comprehensive
dental care.”
The Fall River Kool Smiles “went above and beyond”, states Toure.
“They prepared the office for Isaiah’s visit the night before, gave us a
private room,and provided us with the first appointment of the day”.
Captured by: Kool Smiles of Fall River
