Hannia Salinas, age 2, had her first dental experience at age 1 in Monterrey, California. The family was vacationing when they realized that Hannah had a tooth with a cavity and they did not want to delay having her seen. They found a pediatric dentist who was willing to see her over the holidays and made an appointment. Unfortunately, that experience was less than pleasant with the family told to leave Hania side during treatment. The whole incident ended with a very bad impression in going to the dentist for little Hannia.
When the Salinas family returned home, they saw that Kool Smiles was building an office close to them in Brownsville, Texas. They were overjoyed to think of a dentist accepting Medicaid in their vicinity since there is limited access where they live. Ms. Salina’s immediately made an appointment for Hannah to have a hygiene visit. Before Hannia’s appointment, Mom prepped her in advance because of her former bad experience, but she was surprised at how well Hannah behaved. “Hannia feels like a big girl because she goes in on her own and tells me that “there’s no problem”…and that she’d rather that I wait outside!” stated Mrs. Salinas.
Mrs. Salinas enjoys the fact that “the staff explained step by step what they were going to do during the visit and the fact that they have a lot of patience”. It’s given Mr. and Mrs. Salina’s much peace that their only daughter is so excited about going to the dentist and actually looks forward to the experience!
Mrs. Salinas began to cry and became emotional when given the opportunity to share her Kool Smiles experience. She couldn’t be happier with the services they received at Kool Smiles and she said “we are so proud of our daughter”!
Captured by: Michelle Guerrero, Dental Assistant
Kool Smiles of Brownsville
