Priscilla Gamez watched and waited with eager curiosity as Kool Smiles built their office in Eagle Pass, Texas in mid 2008. She states when Kool Smiles did open in September of that year, she began to see flyers in local stores around town and receive postcards in the mail about the general dental office for kids. The advertisements were bright, colorful and appeared very child-friendly so she decided to give Kool Smiles a try.
Ms. Gamez initially brought in her 3 sons, Giovanni, age 7, George Allen, age 4 and Kevin age 2 to Kool Smiles for hygiene exams. Ms. Gamez was thrilled with her first experience! She states “the staff was so nice and friendly and they knew how to work with children.” She also took note of the “fresh and clean environment” and the playground to occupy the children while waiting for their appointment.
After taking her 3 other sons to Kool Smiles, she then brought in her 6 year old, Alekxander for an appointment. She states that “…he was very happy and wasn’t afraid at all. It was awesome. The environment is much different than other dental offices – it is so bright and clean and the staff is so nice.”
Alekxander obviously agrees with his mother’s feedback on Kool Smiles. When his appointment was over and it was time to leave he turned to his mother and asked “mom, can you leave me here and come back in an hour?” If that doesn’t tell you how much he loved it, then nothing else will!
Ms. Gamez and her 4 sons are very happy they visit Kool Smiles. All the children love coming to the dentist and mom loves how easy it is on them and her. “We are seen right away, there are no long waits. It is a great place and I am very happy with Kool Smiles. They even remembered our names after the first visit, which really made us, feel good.” Thank you, Kool Smiles.
Captured By: Estella Mello
Patient Coordinator
Kool Smiles of Eagle Pass
